Apple launches self-service repair program for iPhone users in the US

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First announced in November, Apple now sells and rents parts to customers looking to repair their iPhones.

In a blog post, Apple describes the program, which is exactly what was previously announced. You can now visit an online self-service repair shop to read repair manuals and order tools and ports. The shop is only available in the US for now, but is coming to other countries later this year. The first additional countries will be in Europe, says Apple.

The store offers more than 200 parts and tools. Apple says the parts are the same as those used in Apple’s network of authorized repair providers.

The parts now available are for repairs on the iPhone 12 and iPhone 13 ranges, as well as the latest iPhone SE. Tools, manuals, and parts for Apple silicon-based Macs are coming later this year.

To start the process, Apple says you need to read the repair manual for the product in question on the repair store’s website. (You must enter an ID number from the manual at the time of purchase to complete the transaction.)

After that you can browse the shop and order any parts or tools. Apple also says you can get credit if you send certain replaced parts back for recycling.

All in all, you might find that the tools are expensive to buy. But Apple will also be offering week-long tool rental kits for $49 with free shipping.

With the rental option, do-it-yourself repairs are likely to be cheaper than visiting a repair shop, provided you have the skills and knowledge to safely fix your device.

However, most people don’t do this, and if you make these repairs you are responsible for any damage you may cause, not Apple. For this reason and others, Apple says it’s still best for most people to go to a repair shop or Apple Store whenever possible.

The new parts and tools store marks a major shift for Apple that has historically discouraged users from repairing their devices. With growing demands for Right-to-Repair legislation, Apple is opening the floodgates — but just a little, not quite. As iFixit noted, including product ID numbers in the process means Apple retains significant control over how users can service their devices.

Listing image from Apple


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